Tuesday, September 21, 2010

How to make a bad review worse

I can sympathize with a hotel manager being upset at a bad review from a guest.
But when that guest was kept out of his room for "re-carpeting" and then removed by the police after supposedly posting a bad review on the internet, don't you think the follow-up review will be more damning?
Somehow, I think the real story is even more interesting than what is stated here.

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